I have a retail business and have a part time employee who works 3 days 10-2. She comes on time, leaves on time, does her job well. However she never comes to staff functions, when we have meetings or an important client in on days she does not work she is not willing to come in and also won’t attend trainings and conferences – I offer to pay her for all of this as extra hours and/or pay for her to attend the trainings. I feel like she is not 100% committed. She does a good job I just want her to be more passionate about the work we are doing. I need to be more direct and not accept her excuses to not attend these things but feel unsure how to do this. The rest of the team is connected, committed and driven, she is the only one who is lagging behind.
She works hard, does a good job and does it in the hours/days you have employed her for…
When she came onboard did you advise her she was required to work extra (paid) hours outside of her 3 days 10-2? Did you tell her she was required to attend paid for trainings throughout the year and social events with others staff?
To me it seems she is doing her end of the deal and you have set expectations that she was not aware of and likely right now doesn’t know you expect them.
Given she is a good worker and does what she is hired to do perhaps a conversation to see if she is happy to take on these extra demands is most appropriate rather than ‘being direct and not accepting her excuses’.
Just my grandstand view looking over the field – it sounds like you both probably the best here, but have different guide books?